บริษัท ไมเนอร์ โฮเทล กรุ๊ป จำกัด
17th Floor, Berli Jucker House., 99 Soi Rubia, Sukhumvit 42 Rd., Prakanong, Klongtoey, Bangkok 10110
Tel. 0-2365-6067 งานประจวบคีรีขันธ์ ประกาศเมื่อ 16 มกราคม 2563
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Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 540 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotels and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and Americas.
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รับสมัครตำแหน่ง
Customer Care Executive |
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จำนวนอัตรา |
1 |
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จังหวัด |
ประจวบคีรีขันธ์ |
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ระดับการศึกษา |
ไม่จำกัด |
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รายละเอียด |
- At least 2 years in similar profile
- proficient and swift in handling MS word, Excel,power point, LMS , other programmes etc
Additional Information
- To greet personal and telephone callers according to the existing Service Standards and find out the nature of their enquiry.
- To provide relevant information to clients or refer them to appropriate departments within the Unit / Unit Head / Wellness Counselr as the case maybe
- To schedule/reschedule appointments for clients after referring to appointment planner and coordinating with respective discipline experts at the centre.
- To reconfirm appointments or make reminder calls to clients prior to the scheduled appointment, time period as specified
- To professionally man the welcome area and offer assistance to clients-in-waiting as per the protocols
- To assist in the promotion of products and give information on prices and relevant details to customers.
- To receive the customer's payment in cash, through cheque or credit card payment, others if applicable, record these payments in the software, and provide balance to customers accordingly with all records in place of payment due vs received vs balance returned
- Cash checking in co-ordination with the Unit Head – To ensure systematic cash handling and maintenance of cash register . To keep records of amounts received and paid, and regularly check the cash balance against this record.
- To receive all stocks and issue the same - Judiciously manage stock levels and accordingly assist in planning the foresight along with the Unit Head / Wellness Counselor
- To maintain stock records and prepare inventories.
- To be responsible for, and check supply invoices against purchase orders. To prepare reports on adjustments to inventories, spoilt or damaged stock and changes in stock location.
- To generate and update client records or other records as desired from time to time.
- To attend all staff meetings as and when directed by the Unit Head and to attend Trainings as and when nominated by the Unit Head / Management
- To ensure that all duties are carried out in line with company policies with high standards of personal appearance, personal hygiene and correct uniform.
- To ensure welcome drink to all waiting at the reception & cold / hot wipes to all clients during consultation
- To ensure soft skills are being practiced
- To constantly upgrade oneself and multitask so as to achieve the progression level as per the multitasking / up gradation planner
- Product sales targets to be achieved.
- Meet and greet to be followed as per specified protocol
- To perform outdoor duties whenever Company organizes event beyond the Unit premises.
- To carry out: word processing, filing, mail-outs, record keeping, order stationary and office supplies as and when required
- To find sources of supply and obtain quotes from suppliers and to coordinate purchasing, warehousing and inventory functions and to get rid of surplus assets and obsolete stocks as and when required |
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สวัสดิการ |
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เวลาทำงาน |
ประจำ |
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เงินเดือน |
ไม่ระบุ บาท |
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สนใจติดต่อ |
ฝ่ายบุคคล |
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เบอร์โทร |
0-2365-6067 |
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เว็บไซต์ |
www.minorhotels.com |
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